• We are a not-for-profit unincorporated association; we are not a UK Company, nor are we a Charity
  • We are not registered for VAT – we are well below the threshold
  • We do not have a Finance Department; our finances are managed by directors working unpaid in their own time. This requires the arrangements for payment to be straightforward and easy for all concerned
  • Fees for our networking events are much lower than those charged by commercial workshop/seminar companies. This benefits attendees who are virtually all NHS staff
  • Current payment methods are (a) electronic bank transfer, (b) personal invoice (via PayPal), (c) over the phone with a credit card (via Square)
  • If you need to send us a document, if possible, please email a pdf to If you must send a document by post, please email us first so that we can expect it and advise Birmingham Quality

Networking Event arrangements (currently suspended)

  • We announce the dates and topics for our events a number of months in advance to allow staff to book study leave and arrange payment if they cannot pay online. Registration with online payment usually opens six weeks before the event
  • AQMLM account holders and full members are informed immediately by email and encouraged to register and pay promptly, with a further incentive of a fee increase if payment is made less than two weeks before the event
  • Our event fees are low for full AQMLM members who can pay well in advance and then claim reimbursement from their organisation. Fees are higher for later payments, and much higher for employing organisations paying late
  • For AQMLM members with current subscriptions, we also have a Multiple Meeting Registration Discount (MMRD) system for up to four people from a given organisation to register and pay online in advance for up to four meetings each, which reduces the fees even further
  • IMPORTANT: We no longer routinely invoice against purchase orders, following persistent problems with late payment. We may invoice under exceptional circumstances, e.g. where staff are not allowed reimbursement, but our invoices will state a substantially higher charge which is discounted if payment is received before the event. If payment is made after the event and only the discounted amount is paid, we will invoice again for the remainder and add a surcharge for having to do this.
  • We respectfully request that those responsible for granting study leave and paying for staff to attend our events, recognise these arrangements and enable their staff to pay and claim reimbursement

Zoom Meeting arrangements (2020 onwards)

  • Zoom calls are free of charge for AQMLM members with current annual subscriptions
  • All others pay a one-off fee of £40.00
  • Full details of forthcoming Zoom meetings are here